Blog

COVID-19:An Update to Our Customers

March 16, 2020

At First Choice Home Builders & All Weathers Construction we have an unwavering commitment to safety and health precautions for our employees, team members, sub-contractors, and customers. In closely monitoring the threat of COVID-19 virus, we are carefully navigating this global issue. In response to the Centers for Disease Control and Prevention (CDC) and local /national health official guidelines we are taking extra precautions within our office and our in-person visits and appointments to include warranty claim appointments and in office meetings. With that said, we are taking the following measures regarding in-person visits to include:
  • Frequent hand washing and hand sanitizing.
  • Monitoring current customer warranty claims on a case-by-case basis to assess urgency and minimize social contact. While we thrive to provide excellent customer service and support, the protection and well-being of our customers, team members and communities we serve is our focus at this uncertain time.
  • Limiting in-person contact by restricting unnecessary visitors to our office to include sub-contractors, vendors, and pre-sale meetings, in our effort to practice social distancing.
  • Accommodating any requests to reschedule in-person appointments or in-office pre-sale meetings for the comfort of our customers and team members. Our vice president/project manager may conduct pre-sale meetings on site or via tele-conference. Please consult your real estate agent and/or our dedicated site sales agents in scheduling/communicating the necessary accommodations required for said meetings.
In addition, our company is striving to operate as normally as possible while maintaining our business hours and production timelines. If, however, there are any impacts to our office or site schedules or production timelines, we will communicate accordingly. Thank you for your support and understanding during this rapidly evolving situation as we work to support and protect our customers, team members, families and the communities we serve. Warmest regards, The First Choice Home Builders/All Weathers Construction Team
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